Terms & Conditions

Niffty Witchy Supplies
28 Park Parade
Havant
PO9 5AD
United Kingdom

Effective Date: 17 May 2026

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1. Introduction

These Terms & Conditions govern your use of the Niffty Witchy Supplies website and the purchase of products from our online store.

By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

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2. About Us

Niffty Witchy Supplies is an online retailer specialising in gothic, witchy, spiritual, fantasy, and alternative gifts and home décor.

Business Address:
Niffty Witchy Supplies
28 Park Parade
Havant
PO9 5AD
United Kingdom

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3. Products & Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate and up to date.

However:

• colours may vary slightly due to screen settings,
• sizes may have minor variations,
• and packaging/designs may occasionally differ from supplier images.

Many products are decorative or novelty items intended for entertainment or aesthetic purposes only.

Spiritual, mystical, healing, and metaphysical descriptions are provided for informational and entertainment purposes and should not replace medical, legal, financial, or professional advice.

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4. Orders

When placing an order:

• you confirm all information provided is accurate,
• you agree to pay the full amount displayed at checkout,
• and you confirm you are legally capable of entering into binding contracts.

We reserve the right to:

• refuse orders,
• cancel suspicious transactions,
• limit quantities,
• or decline service where necessary.

You will receive an email confirmation once your order has been successfully placed.

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5. Pricing & Payments

All prices are displayed in GBP (£) unless otherwise stated.

Payments are securely processed through third-party payment providers.

We reserve the right to:

• change prices at any time,
• correct pricing errors,
• or cancel orders affected by technical pricing mistakes.

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6. Dropshipping & Fulfilment

Niffty Witchy Supplies uses trusted third-party suppliers and dropshipping partners to fulfil some orders.

As a result:

• delivery times may vary,
• products may ship separately,
• and packaging may differ between suppliers.

We are not responsible for delays caused by:

• customs,
• postal services,
• supplier delays,
• weather,
• or circumstances outside our control.

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7. Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

Customers are responsible for:

• ensuring shipping details are correct,
• monitoring tracking information where available,
• and collecting parcels if delivery attempts are missed.

Additional customs charges or import fees (for international orders) are the responsibility of the customer.

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8. Returns & Refunds

Under UK consumer law, customers may have the right to return eligible items within 14 days of receiving their order.

To qualify for a return:

• items must be unused,
• in original condition,
• and returned in original packaging where possible.

Certain items may not be eligible for return due to hygiene, safety, or customisation reasons.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

Refunds will be processed once returned items have been inspected and approved.

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9. Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with:

• your order number,
• clear photographs,
• and a description of the issue.

We will work to resolve the issue as quickly as possible.

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10. Intellectual Property

All website content including:

• logos,
• branding,
• product descriptions,
• images,
• graphics,
• and written content

belongs to Niffty Witchy Supplies unless otherwise stated.

Content may not be copied, reproduced, or used without permission.

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11. Website Use

You agree not to:

• misuse the website,
• attempt unauthorised access,
• upload harmful software,
• or use the website for illegal activities.

We reserve the right to restrict access where misuse is suspected.

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12. Limitation of Liability

Niffty Witchy Supplies shall not be held liable for:

• indirect or consequential losses,
• delays outside our control,
• misuse of products,
• or technical website interruptions.

All products are used at the customer’s own discretion.

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13. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy for details on how your information is collected and processed.

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14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

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15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in relation to these terms shall be subject to the jurisdiction of the courts of England and Wales.

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16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Niffty Witchy Supplies
28 Park Parade
Havant
PO9 5AD
United Kingdom

Email: niffty@witchy-supplies.co.uk